Open Position

Customer Service Representative

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Overview

We are a rapidly growing company in the renewable energy industry with career advancement opportunities looking for a Customer Service Representative who will act as a liaison, to provide support and resolve any emerging problems that our customer might face during the fueling process with accuracy, efficiency and in a timely manner.

The Representative will be responsible for monitoring network systems controls and provide additional administrative support to daily operations.

Clear communication skills and ability to escalate unresolved issues to the appropriate internal teams are critical.

If you are an attentive listener and self-starter with willingness and ability to learn, we’d like to meet you.

Responsibilities include but are not limited to:

Identifying and assessing callers’ needs to achieve satisfaction

Requirements

Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Rotating schedule (second-shift, weekends and holidays)
High-school diploma

Benefits

We offer competitive pay and benefits to include: medical, dental, life Insurance, 401K and employer matching, and paid vacation and holidays.